Your latest practice data.
What Our Clients Say
"Before partnering with Cech Systems, I would regularly run behind schedule. Feeling bad that I made the patient wait, I often spent more time in the visit, thus running even further behind. To make matters worse, I would also down-code the level of service I provided. We made many positive changes in the daily operations of our department. Now that I am running timelier and keeping up with the documentation throughout the day, I am more focused on coding the correct level of service for each patient. The cumulative increase in production and revenue is significant."
James Loveless, M.D.,
Rheumatology
"The ease in getting the patients in and out in a timely manner is wonderful. I think this has impacted Dr Roser's and my efficiency in clinic."
Daisy Benkstien,
Medical Assistant
"As the doctors' schedules became more open, it became easier to make appointments for patients. With the new scheduling guidelines and daily huddles, I have the information to do my job without asking the medical assistants or doctors. I feel like I contribute more [to the team]."
Angela Erickson,
Scheduling Department
Intermountain Orthopaedics, Boise, Idaho
Intermountain Orthopaedics is one of Idaho's fastest growing musculoskeletal groups. The group is comprised of 14 fellowship trained physicians in Pediatric Orthopedics, Foot and Ankle, Rheumatology, Spine, Joint Replacement, and Hand and Microvascular. They have three locations in the Boise area and operate a surgery and imaging center.
The Results
Happier Patients |
Measure | Rheumatology | Clinic Summary All Specialties |
|---|---|---|---|
| Better Access | 3rd Next Available Consult Appointment | Reduced From 40 Days to 23 Days 43% Improvement |
Reduced From 16 Days to 8 Days 100% Improvement |
| More Efficient Visit | Cycle Time for Consult | Reduced From 62 to 46 Minutes 26% Improvement |
Reduced From 54 to 41 Minutes 24% Improvement |
| Ease of Scheduling Appointment | Patient Satisfaction Survey Question Regarding Scheduling/Access | Increased From 3.9 to 4.5 16% Improvement |
Increased From 4.3 to 4.6 8% Improvement |
| Quicker Results- reporting Response | Average Days to Report Lab Results to Patients | Reduced From 1-2 weeks, to 90% reported within 72 hours |
N/A |
Happier Physicians |
Measure | Rheumatology | Clinic Summary All Specialties |
|---|---|---|---|
| Increased Physician Satisfaction | Physician Satisfaction Survey Satisfaction Level Pre vs. Post Implementation* |
Increased From 2.4 to 3.9 64% Improvement |
Increased From 2.9 to 3.8 35% Improvement |
Happier Staff |
Measure | Rheumatology | Clinic Summary All Specialties |
|---|---|---|---|
| Increased Staff Satisfaction | Staff Satisfaction Survey Satisfaction Level Pre vs. Post Implementation | Increased From 2.7 to 4.0 46% Improvement |
Increased From 3.4 to 4.0 18% Improvement |
Improved Bottom line |
Measure | Rheumatology | Clinic Summary All Specialties |
|---|---|---|---|
| Increased Productivity | Increase in Relative Value Units (RVU) Pre vs. Post Implementation | 20% Improvement | 7% Improvement |
Coding improved, contributing to the 20% increase in production for the rheumatologists
*Survey questions for which 70% of physicians noted greater than 25% Improvement:
- Patients' access for a consult and follow-up visit
- Patients' wait time in office
- Physician level of efficiency
- Flow of work throughout the day
- The amount of time allocated for each appointment type
- Physician ability to leave work "on time" at end of each day
- Physician sense of completion at the end of each day