Your latest practice data.
We bring your core business into focus...more!
"Working with Cech Systems we have improved our financial performance, our efficiency in the clinic and the physician and staff job satisfaction. By focusing on systems that allow patients better access to care combined with improved clinic efficiencies, we have been able to provide higher quality care in our clinics. I think this is the direction of the future for all ambulatory healthcare delivery systems. Cech Systems has been worth the investment for our organization."
Craig Wright, M.D.,
Medical Director
Swedish Physicians, Seattle, WA
The following resources provide additional information about lean, patient flow improvement, access improvement, and other related topics:
The Process Improvement Imperative.
Bonnie Jasman Cech, MHSA
April 2009. Washington Healthcare News.
Process Improvement in Physician Practices and Healthcare Systems
Comparison of Lean, Six Sigma and CxInSight
Bonnie Jasman Cech, MHSA., and Chris Clarke, RN, CMPE, LSSBB
May 2009
Creating a Lean Practice.
A highly
efficient practice is within your reach if you're willing to examine your processes and ruthlessly eliminate waste.
Scott Endsley, MD, Michael K. Magill, MD, and Marjorie M. Godfrey, MS, RN.
April 2006. Family Practice Management.
Quality
Matters: Health Care Process Improvement.
Martha Hostetter, September 18, 2008. Volume 31. The
Commonwealth Fund.
Lean Thinking, Banish Waste and Create Wealth in your Corporation Revised and Updated.
Womack, James P., and
Daniel T. Jones.
New York: Free Press, 2003.
Creating a Lean Culture, Tools to Sustain Lean Conversions.
Mann, David.
New York: Productivity Press, 2005.
Value Stream Management, Eight Steps to Planning, Mapping, and Sustaining Lean Improvements.
Tapping, Don., Tom
Luyster and Tom Shuker.
New York: Productivity Press, 2002.
Strategies for Better Patient Flow and
Cycle Time
June 2002. Family Practice Management.
Same-Day Appointments: Exploding the Access
Paradigm
September 2000. Family Practice Management.
Open Access: Practice 2010
FP Report - October 2001. American Academy of Family Physicians.
Reducing Waits and Delays in the
Referral Process
March 2000. Family Practice Management.
Improving Patient Care; Open Access as
an Alternative to Patient Combat
January 2003. Family Practice Management.
ONC HIT Policy Committee's recommendations for "meaningful use" of
electronic health records (EHR).
Meaningful Use Matrix; published 7/16/09
The Goal. A Process of On-going Improvement.
Goldratt, Eliyahu M., and Jeff Cox.
Great Barrington, MA: North
River Press, Inc., 1992.
Best Practices; Building Your Business with Customer-Focused Solutions.
Anderson, Arthur., et. al.
New York: Simon and Shuster, Inc., 1998
Measuring Patient Satisfaction: How to Do It and Why to Bother.
January 1999. Family Practice Management.